Focus Groups
A Focus Group is a group of people that share similar experience that should be relevant to the feedback they're expected to share. It's a group that envelops different types of people and in our case we're building focus groups with players who have different mentalities, approaches to the game mechanics etc. in order to have a wider variety of opinions - however, they all have expertise, making their feedback extremely relavant.
Why Focus Groups?
In 2021, the Community Management (aka CM Team) team has been briefly created but was mostly to ease communications. As part of the 2022 plan, the Community Management team has been expanded and strategically organized in order to support the main pillar of the project: The community behind Return of Reckoning.
The Focus Groups have been created by the CM Team in order to gather feedback on specific critical topics that require a niche group of experts, rather than hundreds of opinions where feedback is usually either lost or delayed out of confusion.
Current Focus Groups
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- RvR Focus Group
- QoL Focus Group
- PVE Focus Group
Members of Focus Groups
The members of the Focus Groups are picked by either scouting for potential candidates, or by receiving recommendations from existing members. The Focus Groups are not and will not be open to everybody, and only proven experience with concrete evidence will qualify a player to be part of these groups. We believe that all these requirements will only benefit the community, thus players need to trust the decisions affected by Focus Groups.
RoR Team & Focus Groups
The Community Management team has made it clear that no team leader, developer, database developer or game master shall be ever invited to the Focus Groups as transparency and complete freedom of speech is guaranteed without having to feel concerned about anything else. Whether feedback was given out of frustration, discontent or complete satisfaction and appreciation, the Focus Groups and their details discussions remain closed to the CM Team. Only the general feedback and stance of the groups will be shared.
